Wednesday, March 13

Basecamp 3 had trouble for about 5 hours.


We continue to see fewer and fewer errors, but we want to be cautious with you all before we call this resolved. Thanks for bearing with us, everyone.

We're not seeing the same level of errors on our end for Basecamp 2 and Basecamp 3. Neither are we seeing any customers reporting issues. But, we want to wait to make sure we're in the all clear.

We’re still working to bring Basecamp 2 and Basecamp 3 back up and fully stable. You may see some blips and slowness and trouble with files. We're so sorry for this, everyone.

We're still seeing blips with Basecamp 2 and Basecamp 3, along with some file upload and download errors. Thanks for sticking with us while we sort this out.

The issues continue at a simmer. Basecamp 2 and Basecamp 3 continues to have blips, and file uploads and downloads continue to see some errors as well. The cloud storage provider is now rolling out their root-cause fix, albeit slowly. We continue to fight the best we can on our end.

Basecamp 2 and Basecamp 3 are still having storage issues, and we're still working on them. Thanks for your patience while we keep working on this.

We're still working on Basecamp 2 and Basecamp 3 storage issues; so sorry about the wait! We'll continue to keep you posted here.

We’re still working on Basecamp 2 and Basecamp 3 storage troubles. File storage for Basecamp is incredibly important to us and our users, and we’re doing our best to get everything running smoothly again. We’re sorry for all of these issues.

We’re continuing to work on storage issues for Basecamp 2 and Basecamp 3. We’ll keep posting updates here, as well as on https://m.signalvnoise.com/basecamp-outage-when-it-rains-it-pours/. We’re incredibly sorry for the trouble you’ve experienced with Basecamp today.

Basecamp 3 is getting better, but not out of the woods just yet. Storage troubles for Basecamp 2 and Basecamp 3 continue. We’re doing our best to get things where they should be. We’re sorry about all of this, everyone.

Basecamp 3 is up, though we’re still working on making it as stable as we can. Basecamp 2 and Basecamp 3 continue to experience storage troubles. We are truly sorry for the trouble everyone is experiencing.

We’re working on stabilizing Basecamp 3, while Basecamp 2 and Basecamp 3 storage troubles continue. We're really sorry for everything and we know how much you all rely on Basecamp. We'll keep you updated here and you can also follow along at https://m.signalvnoise.com/basecamp-outage-when-it-rains-it-pours/. Sorry again.

Our operations team are hard at work getting Basecamp 3 back up, and working to fix the storage issues for Basecamp 2 and Basecamp 3. We're sorry again for all the trouble.

We’re still investigating access issues with Basecamp 3 and file storage in Basecamp 2 and Basecamp 3. We’re so sorry this is taking so long and we’re working to get everything up again as soon as we can.

Basecamp 3 is still down for some users, while our storage investigations continue for Basecamp 2 and Basecamp 3. We'll keep posting updates here until we have some better news. Sorry for the trouble, everyone.

Work on stabilizing Basecamp 3, and the storage issues for both Basecamp 2 and Basecamp 3, is continuing. We're really sorry for the trouble.

Access to Basecamp 3 is intermittent right now. Our team is online and working on stabilizing the site again. We apologize for this interruption.

Avatars in Basecamp 3 may be broken intermittently right now. We're sorry about that and working on getting them back to displaying regularly.

We are seeing some issues with file storage for Basecamp 3. You might experience a failed upload or download. It's safe to retry these if you do experience an issue. We are actively working on this and will keep you updated.

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